Imagine a world where your favourite bacon never faces a supply hiccup? At the heart of South Africa’s beloved pork products, Eskort thrives, supported by the robust IT infrastructure provided by reflex. Together, they ensure that deliciousness delivers consistently.
A partnership driving innovation and growth
For several years, reflex has been a crucial technology partner to Eskort, South Africa’s largest producer of pork products. Their collaboration has been pivotal in scaling Eskort’s operations, accommodating regional growth ambitions and navigating the complexities of a dynamic supply chain.
A Heritage of quality meets modern technology
Nestled in the remote town of Eskort, near the central Drakensburg, lies the hub of South Africa’s leading pork manufacturer. Since 1917, Eskort has not only been known for its top-quality bacon but also as a world-class innovator in pork farming, processing, and retailing, with 25 stores and three main branches across South Africa and its neighbours. Reflecting on the technology demands of such a vast operation, Gerrie Nel, CIO at Eskort, emphasises, ’IT resilience and security are crucial. A halt in our systems means a ripple effect through our entire production line’
A legacy of ICT excellence
Established in 2000, reflex has grown from its modest beginnings into a distinguished provider of ICT solutions. Known for their innovative approach across various industries, reflex has developed a sterling reputation, particularly noted for their achievements in the retail sector. Their broad network of partnerships underscores their ability to rapidly meet client technological needs. reflex’s extensive ICT portfolio includes specialised solutions from reflex Carrier in telecommunications and reflex Enterprise’s comprehensive services like Networking, Unified Communications, Workplace Management, Cloud Computing, and Managed Cybersecurity.
Enhanced IT services for Eskort
Throughout their enduring partnership, reflex has implemented several key innovations to boost Eskort’s IT infrastructure:
- Connectivity: A unified fibre line now connects Eskort’s factories with the head office and retail outlets, replacing less efficient and costly LTE solutions.
- SD-WAN: This cutting-edge technology optimises network connectivity across sites, enhancing operational efficiency and security.
- Voice solutions: An upgraded VOIP system offers improved cost savings and operational efficiency.
- Network security: Enhanced with firewalls at each site, ensuring robust protection across the network.
- LAN management: Standardisation of network setups simplifies the expansion process, supporting Eskort’s growth.
Senior Sales Consultant Werner von Greunen at reflex affirms the significance of this collaboration, “These initiatives collectively demonstrate reflex commitment to driving technological advancements that improve operational effectiveness and deliver tangible business benefits for Eskort.”
Technology integration
The strategic partnership between reflex and Eskort shows how tailored IT solutions can significantly enhance operational capabilities and ensure business continuity in the food industry. By integrating cutting-edge technology with traditional farming and processing, they ensure that South Africa’s favourite pork products are always available, no matter what.
Get the latest from reflex
Receive the latest news, insights and case studies