Communication Services

Voice Calls

Reflex Solutions has over 15 years of experience with VoIP Solutions. As a voice carrier and telecommunications provider, we can connect PABX to the outside world as well as issue new telephone numbers or port existing telephone numbers.

Why use our VoIP services?

Reflex Solutions provides per second billing telephone lines that give cost savings and efficiency as we converge data and voice services onto the same medium and allows for the decoupling of telephone numbers to a physical location

We are directly interconnected with Telkom, Cell C, MTN and Vodacom, we provide a cost-effective routing package. As one of the few providers that has location redundant connectivity, Reflex Solutions can further ensure a consistent voice call service.

Voice quality monitoring - Reflex Solutions uses a session board controller that manages and monitors the quality of calls based on network parameters, delay variations and packet losses. We have granular reporting systems to identify call issues. We can monitor, troubleshoot and archive SIP VoIP calls, prevent fraudulent calls and monitor call centres.

What is VoIP?

Voice over Internet Protocol (VoIP), also called IP telephony, is a methodology and group of technologies for the delivery of voice communications and multimedia sessions over Internet Protocol (IP) networks.

What is LCR?

Least Cost Routing, or LCR, is a process to find the most inexpensive way to route phone calls.

It is the process of analysing, selecting and directing the path of outbound and inbound communications traffic depending on which path delivers the best rates. Once synonymous with Premicells and poor quality, this is no longer the case using a reputable carrier with an IECS licence.

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For more information get in touch with us.